Privacy Policy

We're pretty straightforward about this. Your info helps us:

• Provide Services: Schedule appointments, order parts specific to your vehicle, communicate about repairs, and send invoices. Pretty basic stuff.
• Maintain Records: Keep track of what we've done to your car over the years. Trust me, this comes in handy when troubleshooting or planning future work.
• Improve Our Work: Understanding what services folks need helps us stock the right parts and develop our skills in the right areas.
• Send Updates: Occasionally we'll email about maintenance reminders, seasonal tips for classic car care, or news about the shop. You can opt out anytime.
• Legal Compliance: Sometimes we gotta keep records for warranty purposes or regulatory requirements. It's just part of running a legit business.
• Marketing: With your permission, we might feature your restored vehicle in our gallery or social media. But again, we always ask first.

We don't sell your information. Period. We're not a data broker - we're mechanics who happen to need some basic info to do our jobs.

There are a few situations where we might share your information, but it's always for legitimate reasons:

Service Providers

We work with third parties who help us run the business - payment processors, parts suppliers, specialized fabrication shops for custom work. They only get the info they need to do their specific job, and they're bound by confidentiality agreements.

Legal Requirements

If we're legally required to disclose information (like a court order or regulatory investigation), we'll comply. We'll notify you if we can, unless we're prohibited from doing so.

Business Transfers

If Pyrelith Chronos gets sold or merges with another business (not planning on it, but you never know), your information would be part of that transfer. Any new owners would still be bound by this privacy policy.

With Your Consent

If you give us permission to share your info for a specific purpose - like featuring your restored car in a magazine article - we'll do that. But only with your explicit okay.

Our website uses cookies - those little data files that websites store on your browser. Nothing creepy, just standard web stuff.

Essential Cookies

These keep the site functioning properly. Without them, certain features won't work (like remembering items in a contact form if you navigate away).

Analytics Cookies

We use analytics tools to understand how people use our site - what pages are popular, where folks are getting stuck, that sort of thing. This helps us improve the experience. The data's anonymized and aggregated.

Managing Cookies

You can control cookies through your browser settings. Most browsers let you refuse cookies or delete existing ones. Just know that some site features might not work as smoothly if you do.

We don't use advertising cookies or any of that retargeting stuff. We're not following you around the internet trying to sell you brake pads.

We take reasonable precautions to protect your information. Our systems use standard security measures like:

• Encrypted data transmission (SSL/TLS for website communications)
• Secure storage systems with access controls
• Regular security updates and patches
• Limited employee access to customer data (only folks who need it for their job)

That said, no system is 100% bulletproof. We do our best, but we can't guarantee absolute security. If we discover a data breach that affects your information, we'll let you know ASAP and take steps to fix it.

On your end, keep your passwords secure and let us know immediately if you think your account's been compromised.

Under Canadian privacy laws, you've got certain rights regarding your personal information:

Access & Correction

You can request a copy of the personal information we hold about you. If anything's wrong or outdated, let us know and we'll fix it.

Deletion

You can ask us to delete your information, with some exceptions. We might need to keep certain records for legal or warranty purposes, but we'll delete what we can.

Opt-Out

Don't want marketing emails? No problem. Every email we send has an unsubscribe link. We'll still need to contact you about active service appointments, but we'll stop the promotional stuff.

Portability

If you want to take your data to another shop, we can provide it in a commonly used format where technically feasible.

To exercise any of these rights, just shoot us an email at service@pyrelithchronos.info or give us a call at (604) 555-7829. We'll verify your identity and handle your request within a reasonable timeframe.

Our website might link to other sites - parts suppliers, classic car forums, stuff like that. Once you click those links, you're on their turf and their privacy policies apply.

We're not responsible for how other sites handle your data. If you're concerned, check out their privacy policies before sharing any information.

Our services aren't directed at kids under 13, and we don't knowingly collect information from children. If you're a parent and think your child has provided us with personal information, please contact us and we'll delete it.

That said, we love seeing young folks get interested in classic cars. If a teenager's working on a project with their parents, that's awesome - just make sure a parent or guardian handles any agreements or payments.

We might update this policy from time to time - laws change, our business evolves, you know how it goes. When we make changes, we'll update the "Last Updated" date at the top of this page.

For significant changes, we'll send an email notification to our customer list or post a notice on our website. We won't reduce your rights under this policy without your explicit consent.

It's worth checking back here occasionally to stay informed about how we're protecting your information.